Our Expertise

Orsay Consulting helps its clients reap the full benefits of digital to better serve clients and increase revenue and profitability. We leverage the principles of Lean Six Sigma and Scrum to continuously improve efficiency and deliver projects faster and with less.

DIGITAL & GROWTH

We assist our clients in defining and implementing a data and digital strategy that translates into superior service, revenue growth, and profitability.

  • Uncover growth opportunities, formulate use cases and business plans.
  • Digitize client interactions for a seamless experience.
  • Integrate data governance and AI initiatives, creating a cohesive strategy to ensure synchronized progress and mutual reinforcement.
  • Consolidate data from multiple sources to build a holistic 360° client view.
  • Develop new data capabilities, using analytics and AI to understand client needs, behavior, lifetime value, profitability, and what influences these factors.
  • Leverage a dynamic data-driven segmentation to tailor CRM for personalized interactions.
  • Continuously enhance operational efficiency and effectiveness while maintaining top-notch service quality.

OPERATIONAL EXCELLENCE

Simplifying, digitizing, and automating processes is crucial for successful transformations. Orsay Consulting eliminates complexity and manual inefficiencies, paving the way for a high-performance environment.

  • Implement a Project Management Office and proper project governance to ensure clarity and focus.
  • Prioritize projects based on strategic relevance, impact, and cost.
  • Promote agile project management and closely monitor project to guarantee timely and cost-efficient delivery.
  • Reengineer, simplify, and digitize critical business processes. Eliminate waste and rework, improve productivity and efficiency.
  • Implement KPIs and advanced data analytics. This provides real-time visibility into operational performance, steering informed decision-making.
  • Deliver rapid and incremental operational performance improvement.